Frequently Asked Questions
I Made A Mistake On My Order. Can I Update or Cancel It?
Please send us an email at lashelle@blissful-therapy.com with your order information as soon as possible if you need to make any changes to your order or if you need to cancel it.
My product has melted. Is it ruined?
Our products are natural and have no chemical additives or preservatives. Extreme heat will cause it to melt. You may cool it in room temperature or in the refrigerator to solidify it again. You can also blend to whip it back to a similar creamy consistency.
My black soap has a white film growing on it. Is it molded?
Our black soap absorbs water from the air and if you look closely you’ll notice that it’s actually small bubbles forming on the surface of the soap. It doesn’t negatively affect your soap. You can store your soap in a container to prevent the bubbles from forming.
What is the shelf life of your natural skin care products?
We do not expect lettuce to last more than a few days. Why would we expect any living product to have an unlimited shelf-life unless it is no longer a living product, in which case it would have an unlimited shelf life and I personally would not want to ingest it or put it on my skin.
What Is Your Shipping Method? How Long Before I Receive My Order?
All of our orders are made by hand and shipped from Nevada via USPS Priority Mail, usually within 5-7 business days. You will receive a shipping confirmation, with tracking info, once your order has shipped.
Can I pay in person-to hold a spot for a class, to book a session, to get a custom order?
Due to the nature of the business payments need to be processed before production begins/appointments are booked.
Is Blissful Therapy Cruelty-Free?
We love our animal friends! None of our product are ever tested on animals.
Are all of your products vegan?
95% of Blissful Therapy products are vegan. All but 2 products are vegan. The natural deodorant and our handmade natural lip balm contain beesewax. All other products are completely free of animal products.
How do your products smell? Can you describe the fragrances?
Baby Love – A timeless, powdery floral fragrance that captures the sweet and familiar scent of baby powder, evoking nostalgia and simple elegance.
Eden’s Garden – A beautifully balanced unisex fragrance featuring fresh white florals, lily, gardenia, and narcissus, with uplifting hints of orange, lemon, and greenery.
Ginger Patchouli – A unique unisex blend of bright satsuma orange and fresh ginger, enriched with geranium, clove, earthy patchouli, warm musk, and creamy vanilla.
Just Peachy – A luscious and vibrant scent capturing the essence of perfectly ripe, sun-kissed peaches.
Lemon Pound Cake – A deliciously sweet and buttery scent reminiscent of freshly baked lemon pound cake, with notes of vanilla, lemon zest, and a hint of sugary crust.
Lemon Verbena – A bright and complex blend of Italian bergamot, lemon verbena, sultry primrose, and violet, grounded by amber and white musk, with a touch of peppermint for an energizing twist.
Like It’s Golden – A luxurious, exotic fragrance combining rare woods, rich spices, and warm amber. This oriental scent has a unique chocolate undertone and is infused with essential oils like sandalwood, patchouli, clary sage, vetiver, mandarin, lemon, grapefruit, and neroli.
Milk & Honey – A light, gently fragrant scent with warm, creamy notes that provide a comforting and subtle aroma.
Nag Champa – A deep, mysterious, and alluring blend featuring warm amber, rich incense, Madagascar vanilla, and patchouli, softened by delicate layers of rose, jasmine, and lilac, with hints of blood orange and grapefruit.
Oatmeal (Soap Only) – A cozy and inviting scent of warm oatmeal blended with creamy milk and honey, perfect for a nourishing cleanse.
Pumpkin Spice – A must-have fall fragrance, blending the warm, spicy notes of cinnamon, cardamom, and nutmeg with a touch of sweetness, creating the perfect cozy, autumn-inspired aroma.
Pure (Unscented) – A completely fragrance-free option for those who prefer a simple, natural experience.
Sweet Strawberry – A juicy, sun-ripened strawberry fragrance that is both playful and fresh.
White Ginger and Amber blends the zesty spice of white ginger with the warm, earthy richness of amber. This invigorating yet soothing fragrance offers a perfect balance of freshness and sensual warmth, with subtle floral undertones for added depth.
Zen – A refreshing, citrus-forward blend of grapefruit, lemon, and lime, complemented by fresh cucumber, jasmine, and subtle notes of pineapple, blackberry, and champagne.
Soaps Only
Oatmeal Soap – A calming, moisturizing soap enriched with finely ground oatmeal. Perfect for sensitive or dry skin, it provides gentle exfoliation and relief from irritation, leaving your skin soft, smooth, and hydrated.
Turmeric Soap – A gentle, skin-loving soap infused with the natural benefits of turmeric. Known for its anti-inflammatory and brightening properties, this soap helps even skin tone while soothing and nourishing, leaving your skin glowing and refreshed.